As a new account and document control specialist at Benjamin F. Edwards & Co., she is responsible for reviewing all new account documents to ensure all required paperwork is in order and processed in a timely manner, while also working closely with the firm’s branches and financial consultants to assemble needed information and troubleshoot problems. She is responsible for training all employees handling new accounts, and also assists with opening new branches.

Ms. McLaughlin began her career in financial services in 1986 at Bear Stearns Securities in Chicago, ultimately being named a vice president and gaining deep experience with the commodities, equities, and fixed income markets. Over the course of her 19-year tenure, she developed a reputation as a problem-solver who paid attention to detail and was committed to client service.

As a member of the Chicago Board of Trade, she demonstrated her ability to multi-task while focusing on the immediate challenge at hand as she executed transactions in the midst of the sometimes chaotic environment of the trading floor. During her career, she also managed and trained associates on reconciliation policies and procedures and summer interns.

After relocating to St. Louis, Ms. McLaughlin accepted a position as a trade associate on the Central Orders Desk at Wachovia Securities’ First Place. In this capacity, she responded to client inquiries on matters relating to investment advisory accounts. She was also responsible for reviewing and resolving transaction “rejects” for the firm’s financial consultants and money managers who were using the firm’s trading services. To minimize trade errors, she monitored all systems to ensure orders were being received in a timely manner and executed appropriately.

In 2009, Ms. McLaughlin joined Benjamin F. Edwards & Co. She is a graduate of St. Xavier University in Chicago with a bachelor’s degree in business and finance.